Terms of Service
Services
Built By Base Code (ABN registered, Northern Rivers NSW) provides cybersecurity, process automation, and cloud infrastructure services to businesses on a project-by-project basis, and on a monthly retainer basis through the 3BC Care programme. The specific scope, deliverables, and price for each engagement are agreed in writing before work begins.
Payments
Project-based engagements require a deposit before work commences. The deposit amount is agreed at the time of scoping. The deposit is refundable in full if work has not yet started. Once work has commenced, the deposit is non-refundable except at our discretion. A final payment is due on completion of the agreed deliverables. Payment is processed via Stripe. Invoices are due within 7 days of issue. Overdue invoices may incur a follow-up and, if unpaid after 14 days, engagement may be paused until payment is received.
Intellectual property
On receipt of final payment, you own all deliverables produced specifically for your engagement — including code, documentation, configurations, and reports. Built By Base Code retains the right to reuse the methodologies, templates, frameworks, and general approaches developed across engagements. We will not share your confidential business information with other clients.
Confidentiality
We treat all information you share with us as confidential. We will not disclose your business information, system details, or engagement specifics to third parties without your consent, except where required by law.
Limitation of liability
To the maximum extent permitted by Australian law, our liability for any claim arising from an engagement is limited to the total amount paid for that engagement. We are not liable for indirect, consequential, or incidental losses. Nothing in these terms limits your rights under the Australian Consumer Law.
Governing law
These terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of New South Wales.
Changes to these terms
We may update these terms from time to time. The current version is always available at builtbybasecode.com/terms.html. Continued use of our services after an update constitutes acceptance of the revised terms.
Contact
For any questions about these terms: services@builtbybasecode.com